Thank you for shopping with Guns and Badges. We aim to provide quality products and excellent customer service. If you are not completely satisfied with your purchase, please review our return policy below.
1. Return Period
- We offer a 30-day return policy. If 30 days have passed since your purchase, we unfortunately cannot offer a refund or exchange.
2. Return Requirements
- Items must be unused, in new condition, and returned in their original packaging.
- All parts, accessories, and packaging materials must be included. Returns with missing items may be refused.
3. Non-Refundable Shipping Costs
- Shipping costs are non-refundable. The customer is responsible for covering the shipping costs for returning the item to us.
4. Damaged Items
- If your item arrives damaged, please contact us within 24 hours of receiving your order. Damaged items will be exchanged at no additional cost, and we will cover the shipping costs for the return and replacement.
5. Customized Items
- Customized or personalized items are non-refundable and cannot be returned.
6. Restocking Fees
- A restocking fee may apply to certain items, depending on the item’s condition and our inspection upon return.
7. Return Process
- To initiate a return, please contact our customer service team at [info@gunsandbadges.com] for instructions and to obtain Return Merchandise Authorization (RMA). **Returns without prior approval (RMA) may not be accepted.**
Thank you for understanding our return policy and for being a valued customer. We appreciate your business and are here to help if you have any questions about your order.